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(516) 259-3797Contact Hearthstone Chimney Co. - Free Chimney Cleaning Estimate in Hicksville
Call us at (516) 259-3797 and a live coordinator will pick up, day or night. We’ll ask a few questions about your chimney, explain what the free assessment covers, and find a time that works for you. There’s no hard sell, no pressure to book on the spot, and if you’re in Hicksville or nearby, we often have openings within a day or two.
What Happens When You Call
Step 1: We answer and listen. A live coordinator takes your call, notes your address in Hicksville or the surrounding area, and asks about your chimney’s age, any problems you’ve noticed, and what type of heating appliance you use. This takes about three minutes and helps us bring the right equipment and the right technician.
Step 2: We schedule your free assessment. You’ll get a confirmed appointment window, not a vague “sometime Tuesday.” We send a reminder the day before. If you need to reschedule, just call back - we don’t charge for changes made with reasonable notice.
Step 3: You get a written estimate you can see and keep. Our technician arrives, inspects your chimney with a level-2 camera inspection, and shows you the photos on a tablet. The estimate lists every item, every material, and the total. No hidden fees, no open-ended allowances. You decide yes or no - no deposit required to hold the price.
Step 4: We complete the work and stand behind it. If you approve the estimate, we schedule the work, arrive when we say, protect your floors and furniture, and clean up after. Every job is backed by The Keystone Standard: 90 days, in writing, no arguing. If something’s not right, we come back.
Why Hicksville Homeowners Call Us First
- We’re here when you need us. Our phone is answered 24 hours a day, every day of the week. Whether you smell something odd from your fireplace on a Sunday evening or you’re scheduling routine maintenance on a Tuesday morning, a live coordinator is available to help.
- Every pro working under our name is required to hold the license and insurance New York requires. We don’t send anyone to your home in Hicksville who isn’t properly credentialed. You’ll see the technician’s identification when they arrive.
- The price we quote is the price you pay. Our written estimate breaks out labor, materials, and any permits so you know exactly where your money goes. No surprises on the bill, no “while we were in there” add-ons after you’ve already said yes.
- We stand behind our work with The Keystone Standard. For 90 days after we finish, if anything we did fails or isn’t right, we return and fix it at no charge. No paperwork battle, no arguing. It’s how we’ve operated since 2014, and it’s how we plan to keep operating in Hicksville for decades to come.
Our Service Area Around Hicksville
We regularly sweep chimneys in Hicksville, Levittown, East Meadow, Jericho, Westbury, Old Westbury, Muttontown, Salisbury, Bethpage, New Cassel, Brookville, and Plainedge. Most of these towns are within 20 minutes of our base, so scheduling is straightforward. If you’re nearby but don’t see your village listed - Garden City Park, Wantagh, Seaford, or elsewhere in Nassau County - call us anyway. We likely serve your area and just haven’t added it to this list yet.
Frequently Asked Questions - Booking & Estimates
Yes, the assessment and written estimate are completely free with no obligation to hire us. We believe you should know what your chimney needs before you spend a dollar. Call (516) 259-3797 to schedule yours.
We often have openings within one to two business days, and sometimes sooner depending on the season. Fall fills up fastest, so if you’re preparing for burning season, calling earlier is wise. Call (516) 259-3797 and we’ll find the next available slot that fits your schedule.
Our standard rates apply to appointments scheduled during normal daytime hours. If you need a weekend or evening slot, we’ll tell you upfront if any adjustment applies - no surprises on the bill. Call (516) 259-3797 to discuss timing that works for you.
Your address, the approximate age of your home or chimney, what type of fuel you burn (wood, gas, pellet, or oil), and any symptoms you’ve noticed - odd smells, smoke backup, water stains, or animal sounds. Photos help but aren’t required. The more you tell us, the better we can prepare. Call (516) 259-3797 when you’re ready.
We accept cash, check, and major credit cards. Payment is due when the work is complete and you’ve inspected it, not before. For larger projects, we can discuss a payment schedule tied to milestones - just ask when you call (516) 259-3797 for your free estimate.
Call or Request a Callback
Hearthstone Chimney Co.
Phone: (516) 259-3797
Serving Hicksville and surrounding Nassau County since 2014
We’re here 24 hours a day, every day. Call now, or leave a message and we’ll return it promptly. No pressure, no obligation - just a free assessment and a square deal.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Hicksville since 2014.