Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Fireplace Services for Hicksville Homeowners
Fireplace Services - Hicksville typically run from $180 for a seasonal tune-up to $1,800 or more for firebox rebuilding, with most standard maintenance and repair visits completed in a single afternoon. At Hearthstone Chimney Co., we’ve been keeping Hicksville hearths safe and functional since 1984 - more than 42 years of working on the brick ranches in Levittown, the colonials near Cantiague Park, and the split-levels off Jerusalem Avenue. We answer the phone with a live person 24 hours a day, 7 days a week at (845) 757-0998, and our background-checked, uniformed technicians arrive with the tools and materials to finish most jobs in one visit. No voicemail queues, no callback games, no surprises on the bill.
Hicksville’s older housing stock - much of it built in the 1950s through 1970s - means we regularly see fireplaces that haven’t had proper attention in decades. The salt air from the South Shore, freeze-thaw cycles through Nassau County winters, and decades of deferred maintenance create a specific set of problems we’ve diagnosed thousands of times. We document every inspection with photos you can see and a plain-English verdict. Our 90-Day Done Right Promise means if it’s not right, we make it right - in writing, no arguing.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
What Our Fireplace Services Include
Gas Fireplace Service
Gas fireplaces in Hicksville homes often sit unused from April through October, then fail to light on the first cold night of November. We clean burner ports, check thermopile and thermocouple output with a digital multimeter, inspect the gas valve for proper operation, and test for carbon monoxide spillage. In neighborhoods like Salisbury and Plainedge, we’ve found that spider webs in the venturi tubes are the single most common cause of delayed ignition - a problem that can damage the burner assembly if ignored. We stock replacement parts for major manufacturers and can typically restore full operation the same visit.

Wood Burning Fireplace
A wood burning fireplace that smokes into the room, burns poorly, or accumulates creosote faster than it should usually has a fixable problem - improper flue sizing, a damaged smoke shelf, or negative pressure from modern HVAC systems. We inspect the firebox, damper, smoke chamber, and flue with a level-2 camera, then explain what we found in plain English. Hicksville’s mature oak and maple canopy means homeowners here often burn wood they’ve harvested themselves, which is fine when seasoned properly but problematic when green or damp. We’ll tell you straight if your firewood is part of the problem.

Fireplace Insert
Fireplace inserts - whether wood, pellet, or gas - require specialized installation to maintain proper clearances and draft performance. We’ve removed and reinstalled improperly fitted inserts in homes near Hicksville LIRR station where the original installer skipped the required stainless steel liner connection, creating a serious fire hazard. Our installations include proper chimney liner sizing with DuraFlex or Olympia Chimney components, sealed surrounds to prevent heat loss into the wall cavity, and operational testing before we leave. An insert done right heats your room instead of your framing.

Damper Repair
A damper that won’t open fully, won’t seal when closed, or has come off its pivot pins is more than an annoyance - it’s costing you money on heating bills and potentially allowing rain, animals, and debris into your flue. We repair and replace throat dampers, top-sealing dampers, and the less common rotary-style dampers found in some 1960s Hicksville construction. Top-sealing dampers from Gelco or Famco, properly installed, eliminate the metal-on-metal heat loss of a traditional throat damper and keep the flue protected when the fireplace isn’t in use. Most damper repairs take under two hours.

Firebox Repair
The firebox - the actual chamber where combustion occurs - takes the brunt of every fire. Refractory panels crack, mortar joints between firebrick erode, and steel fireboxes can rust through from the back side where leaks went undetected. We rebuild fireboxes with proper refractory materials rated for the temperatures they’ll see, not standard brick or Portland mortar that will fail within a season. In a Fireplace Services in Jericho Road colonial last winter, we found a firebox where the previous owner had patched a cracked panel with regular concrete - it had spalled dangerously after three fires. We rebuilt it properly with HeatShield refractory mortar and new panels, and it’s been fine since.

Fireplace Conversion
Converting a wood burning fireplace to gas, or switching from an old standing pilot to modern electronic ignition, requires attention to gas line sizing, venting requirements, and local code compliance. Hicksville falls under Nassau County building regulations, and permits are required for any gas line modification - we handle the paperwork as part of the job. We’ve converted hearths in homes from Muttontown to New Cassel, and we know which insert models will actually fit the shallow fireboxes common in 1950s Levittown construction. The result is a fireplace that lights with a switch, heats efficiently, and doesn’t require you to haul wood.

Brands We Service for Fireplace Services
We work with the brands that hold up in real-world use, not the builder-grade units that fail in five years. Our technicians carry common repair parts for HeatShield refractory systems, and we’ve applied their cerfractory foam and coating products in dozens of firebox restorations across Nassau County. Gelco damper and chimney cap products are a regular part of our inventory - we know their top-sealing damper line well enough to troubleshoot installation problems from other companies. For chimney liner and venting work, we specify Olympia Chimney stainless steel components when the application calls for their alloy and connection system. Whether your fireplace was originally built with one of these brands or any other make, we can service it, repair it, or replace what’s needed.
Copperfield chimney supply products and Famco venting components round out our typical material orders. We don’t substitute cheaper alternatives without telling you - the estimate specifies what goes in your chimney, and that’s what gets installed. If we encounter an unusual brand or a discontinued model, we research the correct parts rather than forcing a universal fit that won’t last. Our trucks carry the inventory to complete most standard repairs without a return trip, which matters when you’re waiting to use your fireplace.
Signs You Need Fireplace Services Right Now
- Soot or smoke staining above the fireplace opening. This indicates smoke is spilling into the room instead of drafting up the chimney - a problem that worsens with use and deposits odor-causing compounds on your walls and ceiling. In Hicksville’s tighter modern homes with powerful kitchen and bath exhaust fans, negative pressure is often the culprit, and we test for it during our inspection.
- A persistent smell of smoke or gas when the fireplace isn’t running. Smoke odor usually means creosote buildup or animal nesting in the flue; gas odor demands immediate attention and evacuation until the source is found. We treat gas smells as urgent calls - call us at (845) 757-0998 and we’ll guide you through immediate safety steps before we dispatch.
- Cracks or missing mortar in the firebox. Even hairline cracks in refractory panels can allow heat to reach combustible framing, and eroded mortar joints between firebrick lose their structural integrity. The 2021 NFPA 211 standard requires replacement when cracks exceed one-sixteenth inch or when panels are missing material - we measure and document what we find.
- The damper is difficult to operate or won’t stay in position. A damper that drops closed during a fire forces smoke into your living space; one that won’t seal shut in summer lets conditioned air escape and invites humidity down the flue. Both problems are straightforward to fix, but both get worse if you wait.
- Your gas fireplace won’t stay lit or produces uneven flames. This typically points to a failing thermocouple, clogged burner ports, or incorrect gas pressure - none of which improve with repeated ignition attempts. Delayed ignition in gas units can damage the burner and create a safety hazard; it’s worth addressing promptly rather than hoping it resolves itself.
Our Fireplace Services Process - Step by Step
- 1
Schedule by phone with a live person. Call (845) 757-0998 any hour of any day. We’ll ask about your fireplace type, the symptoms you’re seeing, and any recent work done. We’ll give you a realistic arrival window - we’ll be there when we say - and confirm our $89 Seasonal Tune-Up or standard service rate applies to your situation.
- 2
Arrival and protective setup. Our technician arrives in a marked vehicle, in uniform, with ID. We lay drop cloths from the door to the work area, inspect the accessible portions of the fireplace and chimney, and discuss what you’ve observed. No one enters your home without your comfort.
- 3
Level-2 camera inspection and documentation. For wood burning units and any suspected internal damage, we run a high-resolution camera through the flue and smoke chamber, capturing images of every surface. For gas units, we perform combustion analysis and gas leak detection with calibrated electronic instruments. You see the photos; we explain what they mean in plain English.
- 4
Plain-English verdict and upfront pricing. Before any work begins, you receive a written estimate with line-item pricing - the number on the estimate is the number on the invoice. If the problem is more extensive than initially apparent, we stop and discuss it with you. Nothing is recommended without evidence you can see for yourself, and we’ll tell you plainly when work can safely wait.
- 5
Professional repair with documented completion. We complete most repairs in a single visit using the professional-grade materials specified in your estimate. Afterward, we test operation, clean our work area thoroughly, and provide photos of the completed repair plus your written 90-Day Done Right Promise. If it’s not right, we make it right - no paperwork, no arguing.
How Much Does Fireplace Services Cost in Hicksville?
A typical gas fireplace service in Hicksville runs $180-$280 for standard cleaning, diagnostic, and minor part replacement; see how much Fireplace Services costs for full pricing details. Wood burning fireplace inspections with level-2 camera documentation start at $250-$350. Damper repairs range from $200 for pivot pin replacement to $650 for a complete top-sealing damper installation with Gelco or Famco hardware. Firebox repairs using HeatShield refractory products or panel replacement typically fall between $800 and $1,800 depending on accessibility and the extent of damage. Fireplace conversions - wood to gas or pilot system upgrades - generally start around $1,200 and can reach $3,500 for full insert installation with liner work.
Several factors move these numbers. Access to the chimney top affects labor time: a steep roof or limited setback from neighboring homes in denser Hicksville neighborhoods adds setup complexity. The age and condition of existing components matters - a firebox with multiple failed panels and degraded backup refractory requires more material than a single cracked panel. Gas line routing for conversions varies with basement ceiling height and the path from meter to fireplace.
The best way to avoid overpaying is to get a documented inspection before committing to major work. We’ve provided free second opinions on written estimates from other companies where the recommended scope was double what was actually needed - a camera inspection and photos you can see protect you from that. Our estimates are free, include all applicable discounts (5% for seniors and veterans, $50 off repairs over $250), and come with no obligation. Call (845) 757-0998 for an exact quote on your specific fireplace.
Fireplace Services Near Hicksville - Our Service Area
We work throughout central Nassau County, from the Fireplace Services in Levittown subdivisions to the larger properties in Fireplace Services in East Meadow and north toward Jericho, Westbury, and Old Westbury. Our typical response to Hicksville proper is same-day or next-day depending on call volume and season. We also cover Muttontown, Salisbury, Bethpage, New Cassel, Brookville, and Plainedge regularly - enough that our technicians know the local housing stock and common fireplace configurations in each area. Whether you’re off South Oyster Bay Road or near the Broadway Mall corridor, we’re the local company that plans to be here in thirty more years, and we act accordingly.
Serving Hicksville, NY - Our Local Coverage Area
We’re based in the Hicksville area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Fireplace Services in Hicksville
Fireplace services cover inspection, cleaning, maintenance, and repair of both the visible hearth components and the hidden venting system that carries combustion byproducts safely out of your home. At Hearthstone Chimney Co., this includes gas and wood burning fireplace servicing, insert installation and repair, damper and firebox restoration, and fuel-type conversions - all documented with photos and backed by our 90-Day Done Right Promise. Call (845) 757-0998 to discuss what your specific fireplace needs.

Most standard gas fireplace services and wood burning inspections take 60 to 90 minutes on site; repairs like damper replacement or firebox panel installation typically run 2 to 4 hours. Complex conversions or extensive rebuilds may require a second day, but we complete most jobs in a single visit because our technicians arrive with the materials and tools for the work we’ve discussed. We’ll give you a realistic time estimate when you schedule.

Our $89 Seasonal Tune-Up covers standard cleaning and operational inspection for gas fireplaces; wood burning chimney sweeping with level-2 inspection runs $250-$350 depending on creosote buildup and accessibility. Full fireplace services beyond basic sweeping - firebox repair, damper replacement, liner work - are priced individually after inspection. We provide upfront written estimates with no surprises on the bill, and estimates are always free. Call (845) 757-0998 for exact pricing on your situation.

Yes - we regularly service and repair units from manufacturers whose components we stock, including Gelco, Famco, and Olympia Chimney products, as well as HeatShield refractory systems. We’ve also worked on dozens of other makes over 42 years in Nassau County, and our technicians research unfamiliar brands rather than guessing. Whether your fireplace is a common model or something less usual, we can diagnose it and source the right parts.

Our phones are staffed by a live person 24 hours a day, 7 days a week - not voicemail, not a callback queue. Gas leaks, suspected carbon monoxide issues, or structural damage that creates immediate hazard get priority dispatch. For non-emergency concerns, we schedule at your convenience with realistic arrival windows. Call (845) 757-0998 any time; if it’s urgent, we’ll treat it that way.

Every job is covered by our 90-Day Done Right Promise - the Keystone Standard - in writing with no arguing. If anything we repaired or installed is not right, we come back and make it right at no additional charge. This applies to workmanship and materials; manufacturer warranties on specific components like dampers or liners run separately and are documented with your completion paperwork. We’ve honored this promise thousands of times since 1984.

Clear the hearth area of decorative items, ashes, and firewood at least three feet back from the fireplace opening. For gas units, ensure the gas shutoff is accessible and we can reach the electrical panel if needed. Have any prior inspection reports or repair invoices available - they help us understand your fireplace’s history. We’ll handle protective coverings, tool setup, and cleanup; your preparation is minimal. Call (845) 757-0998 to schedule at a time that works for you.

Schedule Your Fireplace Services Service in Hicksville Today
Call (845) 757-0998 now and speak with a live person - any hour, any day. We’ll answer your questions, schedule your free estimate, and send a background-checked, uniformed technician who’ll treat your home with the care we’d want for our own. Our 90-Day Done Right Promise means the job gets done right, or we make it right. No surprises on the bill. No arguing. Just the thing done correctly.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Hicksville and Nassau County since 1984.





Before
After
Before
After
Before
After